Refund Policy

 

Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

 

 

If you purchased the wrong service or you’ve just changed your mind and dont want get the service before it started, you can always contact our support via e-mail – info@rbgboost.net, Skype – Frostinheart and report about your problem. We will bind ourselves to find a solution that will satisfy your needs or will return your money.

 

For some reason your service is not completed?

Sometimes unexpected situations might happen. If there was any reason why we couldn’t execute your order (from our side) – there are different ways to fix the problem. We can offer you another service for a price not exceeding the one you have already paid (or with some extra from you). We can complete your service on a later date (if that is possible). If you choose another sevice which is cheaper than the one you’ve already paid for – we will refund you with the difference between those two prices. Or will refund 100% amount of money that you paid.
 

You have been disqualified, or your rating is removed? 

When you are buying a boost service, you are accepting that you are  violating  blizzard's terms and conditions. Therefore refunds wont take place.

 

Regarding all questions about refunding money or changing your order:

If you want to get a refund, please contact us within the form provided below, or via e-mail – info@rbgboost.net, Skype – Frostinheart and give us the following details:

 

Your full name
Your order ID
Order date
The sum you paid and the payment method
The reason of your appeal

Acceptable terms for a refund or change of the service

 

Upon ordering, you agree that period for the return and / or exchange of the purchased services is 30 days from the date of payment. In the event of dispute regarding timing of handling, refund or exchange and if we can not reach an agreement through correspondence, further consideration of the debate can be continued in court on the basis of the laws and regulations of the USA.

 

By purchasing these services, you are acquiring Intangible Digital Products and served in game environment. Completed orders will not be refunded, chat logs and character logs will be saved for further investigations.

 

Still have questions?

Any questions with regards to the refund and / or exchange of paid service with the payment of the difference – please use our contact form, email, Skype.

 

Email  – info@rbgboost.net
Skype – frostinheart
 

Every day from 9 AM – 11 PM (CET)